Privacy Statement

We greatly respect privacy and the need for consistent adherence to New Zealand's Privacy Regime (the Privacy Act 1993).

To provide our services, we collect personal information from you, including information about your:

  • Name.
  • Contact information.
  • Location.
  • Interactions with us.
  • Billing or purchase information.
  • And other technical information.

We collect your personal information in order to:

  • Provide debt collection and credit reporting facilities.

Besides our staff, we share this information with:

  • Centrix and other relevant agencies in order to provide up to date credit reporting information.

Providing some information is optional. If you choose not to enter all relevant information, we'll be unable to provide credit or debt collection services.

We keep your information safe by storing it in line with our Information Security principles and only allowing key staff when necessary to view it in order to provide our services.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at, or 0800 729 722, or 90 Crawford street, Dunedin, 9016.